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  2 of 2 people found the following review helpful:
 
5 of 5 A lot of features in Viewtron products May 29, 2024
Reviewer: Perry C from Norfolk, VA  
CCTV Camera Pros have an impressive line of NVRs and Cameras that integrate seamlessly. I have worked in IT for the past 20+ years and I like to tinker. I chose CCTV Camera Pros and their Viewtron line because I did not want a system that would be dependent on internet or cloud connectivity. This system is happy working standalone. That said, you can configure your network and NVR to allow remote login/management from the internet.

I have contacted their support several times for various things such as : "explain x,y,z feature", "how-do-I do or can I do something", "will this off-brand camera work", or "how can I reset my lost admin password?", "Is there a firmware upgrade". Their support staff are CCTV Camera Pros employees and everyone I have chatted with have been courteous and knowledgeable about their products. They've had the answers and walked me through whatever the issue was. I cannot ask for more! Their Viewtron cameras are well-built and awesome as well. They have a Viewtron for nearly every scene that you would want to surveil and have installed a variety of the different models. Currently I am running 10 cameras - (3) A4BZ, (3) A4D, (1) A8D Viewtron cameras and 3 off-brand POE IP cameras. The off-brand ONVIF compatible ones do not have the AI features of the viewtrons but many of the features of the NVR work with them including PTZ/Zoom/recording schedules etc. I can say that the off-brand ones are certainly not the same build quality or as feature rich as the Viewtron ones.

Overall, I am very pleased with the Viewtron NVR and Cameras, but I am delighted by the people that are a part of CCTV Camera Pros!

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  1 of 1 people found the following review helpful:
 
5 of 5 Awesome products and exceptional customer service July 30, 2023
Reviewer: Moe E from San Diego, California  
I ordered AI cameras from them, shipped quickly and items arrived well packaged, installation was a breeze they have tons of HOW-TO videos on YouTube made by the owner himself Mike Haldas to explain most of the complex situations you might come across during installation. One of the junction boxes I received got mixed up when I placed the order, their customer service got that sorted out in no time. Also, they answered all of my technical questions right away via email. I really have a lot of respect for Mike Haldas, his team and his company. I don't think any other company can top what they did.

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  1 of 1 people found the following review helpful:
 
5 of 5 The ordering and service was great. July 17, 2023
Reviewer: Diane F from San Dimas, California  
The ordering and service was great.

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  1 of 1 people found the following review helpful:
 
5 of 5 Great Customer Service and Product October 19, 2021
Reviewer: Steve F from West Palm Beach, Florida  
I am a facilities manager and have been using CCTV Camera Pros for a couple years now. It all started a couple of years ago when I found you guys on the internet, and bought a 16 channel DVR  from a guy named Chris Haldas (related I’m guessing).

As a facilities manager, I deal with a ton of vendors/contractors. I can say without hesitation that every single experience I have had with CCTV Camera Pros, whether it be a purchase or tech support, the experience has been high speed.

In the age of “no customer service”, you guys still get it.

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  1 of 1 people found the following review helpful:
 
5 of 5 Camera Mount July 21, 2021
Reviewer: MarkM from Friendswood, TX  
Camera mount installed easily and made of good material.

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  1 of 1 people found the following review helpful:
 
5 of 5 Universal Dome Camera Wall Mount January 6, 2021
Reviewer: GregW from Dayton, NV  
I work for ADT Security and a customer wanted us to wall mount a dome camera we had already installed. Only problem was that the manufacturer didn't make one for that camera. I found this with a Google search and the transaction went smoothly and I received the mount a timely fashion. Thank you for helping me out of a jam.

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