IP Security Camera Netopia Router Setup

Customer: I am having trouble setting up my new IP security camera model MJ380.
* Welcome Customer! Your request has been directed to the Technical Support department. Please wait for our operator to answer your call.
* Call accepted by operator Technical Support. Currently in room: Technical Support.
Technical Support: Hi Customer
Technical Support: One second. Let me pull up your account
Customer: Thank you
Technical Support: OK
Technical Support: Please tell me what is happening
Customer: I am having trouble setting up the account
Customer: I set up some kind of free account off the www.dyndns.org last night.
Technical Support: OK.  One sec.  Let me hook the one up that I have here
Technical Support: it will take a few minutes
Technical Support: please stand bye
Customer: thank you
Technical Support: what type of router do you have?
Customer: Bell South Netopia
Technical Support: have you ever setup pinholes on that router?
Technical Support: also known as port forwarding
Customer: no
Technical Support: does that router have a model #
Technical Support: ?
Customer: yes..just a sec
Customer: 3347wg
Customer: not very tech savvy...
Technical Support: http://www.netopia.com/support/hardware/technotes/CQG_025.html
Technical Support: keep that page open
Technical Support: http://www.netopia.com/support/hardware/technotes/Popup/PUWwebsrvr.html
Technical Support: that page too
Customer: got it
Technical Support: http://www.netopia.com/support/hardware/technotes/CQG_024.html
Technical Support: that one too
Customer: k
Technical Support: one sec.  I need one more piece of info
Customer: k
Technical Support: OK take a look at this article on port forwarding to get familair with all of the concepts needed.
Technical Support: http://www.cctvcamerapros.com/port-forwarding-s/130.htm
Technical Support: is there a # I can call you at?
Customer: yes...xxx-xxx-xxxx...and thank you!